Presales Systems Engineer Asia-Pacific (APAC) – in Kuala Lumpur

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We are looking for an energetic and highly motivated Presales Systems Engineer to join our growing Technical Services APAC team. If you feel comfortable within a hybrid role combining your strong technical background with your affinity for IT sales, then you might be the person we are looking for.

This position has a regional focus on the APAC region and is based in Kuala Lumpur, Malaysia.

YOUR TASKS

  • Present PRTG and topics related to monitoring through online demos, webinars, at trades shows and partner events
  • You will actively coordinate activities within the international Presales team as well as with sales, marketing, customer service and technical support to promote PRTG and our strategic initiatives 
  • Technical consultation (via ticket, phone, via remote online session, in person) about PRTG on opportunities including trial users, customers and partners
  • Conduct PRTG trainings for different target groups based on our respective guidelines
  • Field inbound warm leads from prospects currently evaluating or seeking an evaluation of our product
  • Onboarding, enablement and support of partners
  • Provide first-class customer/partner support and service through engagement
  • Record of all customer/partner contacts and activities accurately in our CRM system

YOUR PROFILE

  • Fluent in English and Mandarin, additional Asian languages are highly welcome
  • 5+ years in IT tech and sales, advanced knowledge of PRTG is a big plus
  • You have very good understanding of technical and sales interrelations and have had at least 3 years of experience as a Presales consultant with an IT company.
  • You are familiar with the configuration and operation of various server systems and virtualization platforms. You also have experience with products like VMware, Cisco IOS, NetApp and Windows.
  • Professional knowledge about IP based networks, and a good knowledge of various switches, routers and firewalls.
  • You are comfortable with all forms of outreach, including phone, emails and social
  • You enjoy working with people and have excellent communication and negotiation skills both verbally and in writing.
  • Being familiar with Sugar CRM or similar CRM Systems would be a plus
  • It is a requirement spending some time at our headquarters in Nuremberg, Germany for 1-2 weeks at a time (after COVID-19) as deemed necessary by your manager. In addition, you are willing to travel within the APAC region (up to 50 % of your time). 
  • Malaysian / Permanent residents only

FACTS FOR YOU

  • We develop excellent software that is loved by its users and recognized worldwide as one of the best-known products in network monitoring
  • Headquartered in Nuremberg, Germany with colleagues located around the globe and an amazing team based in Kuala Lumpur to collaborate with
  • A great working atmosphere and an enthusiastic international team
  • Innovative and creative work environment with plenty of room for new ideas
  • Your work relationship with Paessler will be a freelancer position with a performance-oriented compensation model
  • Paessler AG is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of over 300 employees.

INTERESTED?

Make it easy for yourself and use the application button below.

Your contact person for this great job is:

Christina Kulikowski
[email protected]
 
And of course: we are more than happy to welcome applications and new colleagues of any gender.