Solution Engineer (m/w/d) - Asia-Pacific (APAC) Region

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We are looking for a Solution Engineer to support our sales team. Your main task will be to support our prospects, customers and partners in their evaluation and decision-making process regarding our software "PRTG Network Monitor". This position has a focus on the APAC region and is located in Kuala Lumpur, Malaysia. Malaysian citizens and permanent residents only. This is not a mandatory requirement if you are already working for Paessler.


  • In cooperation with the Sales team, you create technical solution concepts for the customer and solve their technical questions
  • You present our software to customers – remotely or on site
  • You represent PRTG on exhibitions, conferences, and partner events, and you are able to thrill participants in regularly held webinars
  • You offer trainings sessions to our channel partners’ technical staff
  • You work on the technical part of tenders


  • You have a strong technical background in IT and ideally have already gained experience in presales or consulting. A background in IoT or OT is very welcome.
  • You have a good understanding and technical know-how of IT networks and ideally also some knowledge or experience in monitoring IT environments.
  • You like to present, have good rhetorical skills, and enjoy delivering added value to our customers through our product and service
  • You think analytically, are problem-oriented and can explain complex issues easily
  • You have a very good command of English. Knowledge of Japanese and/or Chinese is a big plus.
  • You are willing to travel in the APAC region and to our HQ in Germany. Plan travel engagement per year: up to 40%


  • We produce an excellent software that is loved by its users as shown by our 97% customer satisfaction rating, and is recognized worldwide as one of the best-known products in the area of network monitoring
  • A great working atmosphere in an enthusiastic international team with flat hierarchies
  • Innovative and creative work environment with plenty of room for new ideas
  • You can rely on the team, spread all over the world and in Germany, and expect to be supported in your daily tasks
  • You are employed by Paessler Software Solution SDN BHD - our young subsidiary in Kuala Lumpur
  • The parent company Paessler AG in Germany is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 350 employees.


Make it easy for yourself and use the application button below.
Paessler Software Solution SDN BHD - subsidiary of Paessler AG
Your contact person for this great jobs is:
Paula Lacour
[email protected]
And at the end, a very important note:
For us, diversity is natural; we welcome it and want to promote it to the best of our ability. Our job advertisements are aimed at people, not at a gender (nor at a sexual orientation, origin or faith). If you come across any kind of wording in our advertisements that refers to a particular gender, this is for ease of reading only. If you come across something that we could have done better, we ask you to please point it out to us (also later in the application process). Individuality shall break linguistic boundaries; however, our language must develop and evolve. Apply for a job with us and make our corporate culture more colourful!