Channel Account Manager (all genders)

  • US | Remote
Channel Account Manager (all genders), 1. image
As Channel Account Manager North America, you love interacting and building rapport with channel partners alike. The importance of monitoring critical IT, OT and IoT devices, systems and services is obvious to you and motivates you to help deliver those benefits to a wider audience of potential PRTG users. You excel at identifying pain points, delivering value, educating contacts collaborating with the Paessler Sales org to close opportunities. Being organized, working remotely and independently while always willing to lend a hand to your team, come naturally to you. This position is based within United States.

YOUR TASKS

  • Business Planning and Review
    • Set the target for your assigned Reseller Partners and ensure they achieve their Deal Registration and revenue targets by generating, executing and measuring a joint business plan (includes revenue targets, marketing, training and certifications)
    • Perform regular business reviews with the assigned partners to measure success and define adjustments where needed
    • Ensure partners enlarge our footprint at the assigned customers and to sell all our products to the largest possible extend (Cross and Upselling).
    • Ensure the partner is selling our complete portfolio and all license types - focus is on big licenses and on NEW/Upgrade business
    • Motivate the partner to set individual targets for our portfolio on their internal sellers
    • Ensure the partners have the necessary know-how, resources and information to effectively sell Paessler software.
    • Ensure the partner and Paessler have solid network on all Hierarchy levels
    • Support all this through regular onsite visits (or web meetings)
  • Pipeline Generation and Managerment
    • Plan, execute and measure joint pipeline generation marketing activities with the assigned partners together with our channel marketing manager
    • Hand over opportunities and leads to their assigned Partners to fuel the relationship - measure how much the partner gives back (DealRegs, Partner Initiated pipeline, ..) and ensure a win-win situation between Paessler and the partner
    • Work closely with partners to identify potential customers and pipeline, provide product information and demonstrations, and support the partners throughout the sales process
    • Ensure the partners revenue forecast is up to date in our CRM at all times
    • Represent Paessler at Partner Events and Webinars
  • Partner onboarding and offboarding
    • Identify, recommend and onboard new partners, set goals, provide training, and ensure certification
    • Recommend and phase out / downgrade partners that don't successfully execute the joint plan
 

YOUR PROFILE

  • Proven track record in sales with strong experience in channel sales
  • Good affinity for technology/IT to quickly find your way into the world of monitoring or already know it.
  • Ideally, you have already gained experience in sales in the IT industry.
  • Experienced in working with various CRM platforms
  • Professional Dutch and English language skills, additional languages are a plus
  • Strong communication skills and a convincing manner that inspires customers to use our product
  • Proven ability to work in an innovative and ever-changing environment
  • You are independent, proactive, forward thinking and self-reliant
  • You are willing to travel up to 30% within the North America region 

FACTS FOR YOU

  • We develop excellent software that is loved by its users and recognized worldwide as one of the best-known products in network monitoring
  • A great working atmosphere in an enthusiastic international team with flat hierarchies
  • Innovative and creative work environment with plenty of room for new ideas
  • You can rely on the team, spread all over America and in Germany, and expect to be supported in your daily tasks, even though you will be thousands of miles away in your satellite position
  • You are employed by Paessler, LLC - our subsidiary in the U.S. and you work remotely
  • The parent company Paessler GmbH in Germany is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 350 employees.

INTERESTED?

Make it easy for yourself and use the application button below.

Your contact person for this great job is:

Lauren Donnelly
[email protected]
 
And at the end, a very important note:
For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!

 
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