Director of Enterprise Systems
About Paessler
Paessler builds monitoring software for systems that cannot fail.
Paessler is redefining how modern organizations monitor and manage their IT, OT, and cloud environments. Trusted by hundreds of thousands of users worldwide, our flagship product, PRTG, helps teams see clearly, act faster, and keep their most critical systems running—without complexity.
Some of the world’s largest and most respected organizations rely on Paessler in mission-critical industries including healthcare, manufacturing, energy, and defense-related environments. Our software is used where downtime is not an option and reliability truly matters.
Founded in Germany and operating globally, Paessler combines deep engineering heritage with a relentless focus on simplicity and customer impact. As we expand our reach worldwide with a growing focus on North America we continue to invest in our people, our platform, and our customers.
Today, we’re building the next chapter of our company: modernizing our platform, embracing AI-driven innovation, and expanding our presence in the mid-market and enterprise and expanding globally. Backed by private equity and growing at scale, Paessler is a place where talented people can have real ownership, move fast, and shape products trusted around the world.
Key Responsibilities
- Own and optimize the end-to-end Lead-to-Cash process spanning Marketing, Sales, Quoting, Contracting, Billing, Revenue Recognition, and Commissions.
- Serve as the primary business systems partner to Sales, Revenue Operations, Finance, and Marketing leadership, translating business needs into scalable system solutions.
- Lead, mentor, and develop a high-performing team of system administrators, developers, and analysts in a fast-paced SaaS environment.
- Define and execute the enterprise systems roadmap aligned to company growth targets and OKRs.
- Oversee architecture, configuration, and governance of the full Lead-to-Cash platforms ecosystem, including CRM, Revenue Cloud/CPQ, ERP, and connected applications.
- Manage bi-directional integrations between Salesforce, Sage Intacct, Odoo, the commissions tool, and marketing applications to ensure seamless data flow.
- Manage vendor relationships, license renewals, and contract negotiations for all enterprise applications.
- Build and manage the enterprise systems budget including licenses, implementation, and headcount.
Qualifications
Required:
- 7–10+ years of progressive experience in Enterprise Systems, Business Systems, or Revenue Operations within a SaaS or technology company.
- 3+ years in a leadership or people management role with direct reports.
- Proven experience owning and scaling enterprise systems at a company with $100M+ in ARR.
- Deep, hands-on expertise with Salesforce Revenue Cloud or Salesforce CPQ – this is a core, non-negotiable requirement.
- Demonstrated ownership of the full Lead-to-Cash process and a strong understanding of how each system supports it.
- Experience managing ERP and accounting systems such as Sage Intacct, Odoo, or comparable platforms.
- Track record of delivering complex, cross-functional system implementations and integrations on time and within budget.
- Experience with incentive compensation tools (e.g., Spiff, CaptivateIQ, Xactly) and marketing automation platforms (e.g., Marketo, HubSpot).
Technical:
- Salesforce Platform: Sales Cloud, Revenue Cloud, CPQ, Flows, Validation Rules, Permission Sets, Apex (conceptual), AppExchange evaluation and management.
- Salesforce Certifications preferred: Administrator, Advanced Administrator, CPQ Specialist, Revenue Cloud Consultant, or Platform App Builder.
- ERP & Finance Systems: Sage Intacct and/or Odoo configuration, data model understanding, and Finance workflow support.
- Integration & Middleware: Experience with iPaaS platforms such as Workato, MuleSoft, Boomi, or Zapier; REST/SOAP API fundamentals.
- Commissions Platforms: Configuration and plan implementation within tools such as Spiff, CaptivateIQ, or Xactly.
- Marketing Technology: Familiarity with Marketo, HubSpot, or equivalent platforms and their Salesforce CRM sync and lead routing workflows.
- Reporting & Analytics: Salesforce reports and dashboards; familiarity with BI tools such as Tableau or Looker is a plus.
FACTS FOR YOU
- Many possibilities to further develop your individual skillset
- Innovative and creative work environment with plenty of room for new ideas
- A structured onboarding phase with experienced colleagues
- Remote work/Flexible working hours and a family-friendly environment
- Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees
INTERESTED?
