Manager AI Strategy & Revenue Intelligence
About Paessler
Paessler builds monitoring software for systems that cannot fail.
Paessler is redefining how modern organizations monitor and manage their IT, OT, and cloud environments. Trusted by hundreds of thousands of users worldwide, our flagship product, PRTG, helps teams see clearly, act faster, and keep their most critical systems running—without complexity.
Some of the world’s largest and most respected organizations rely on Paessler in mission-critical industries including healthcare, manufacturing, energy, and defense-related environments. Our software is used where downtime is not an option and reliability truly matters.
Founded in Germany and operating globally, Paessler combines deep engineering heritage with a relentless focus on simplicity and customer impact. As we expand our reach worldwide with a growing focus on North America we continue to invest in our people, our platform, and our customers.
Today, we’re building the next chapter of our company: modernizing our platform, embracing AI-driven innovation, and expanding our presence in the mid-market and enterprise and expanding globally. Backed by private equity and growing at scale, Paessler is a place where talented people can have real ownership, move fast, and shape products trusted around the world.
YOUR TASKS
AI Strategy & Implementation
- Own and drive the AI strategy for Revenue Operations, defining a multi-year roadmap that systematically introduces AI and automation across all RevOps functions: Business Intelligence, Sales Ops, Channel Ops, Order Ops, Data Quality, Business Enablement, ERP, and CRM.
- Lead the end-to-end lifecycle of AI initiatives — from opportunity identification and business case development through vendor evaluation, piloting, deployment, and adoption.
- Identify and prioritize the highest-ROI automation and AI use cases across the RevOps organization, leveraging a deep understanding of operational workflows and pain points.
- Evaluate and implement AI tools and platforms including generative AI copilots, predictive analytics engines, intelligent workflow automation, and LLM-powered applications tailored to RevOps processes.
- Partner with Sales Ops, Channel Ops, and Order Ops leaders to embed AI capabilities directly into day-to-day workflows, reducing manual effort and increasing throughput without sacrificing accuracy.
- Collaborate with Data Engineering, IT, and third-party vendors to integrate AI capabilities into the existing tech stack including CRM (Salesforce) and ERP systems.
- Champion an AI-first culture within Revenue Operations — running internal workshops, showcases, and enablement sessions to accelerate adoption and build AI fluency across the team.
- Define and track AI ROI metrics, publishing regular outcome reports to the SVP and PE sponsor that demonstrate measurable business impact.
- Stay at the forefront of emerging AI technologies and their applicability to revenue operations, acting as the team's internal subject matter expert and innovation scout.
Data Quality & Operational Intelligence
- Partner with the Data Quality function to ensure AI initiatives are built on a reliable data foundation — identifying and prioritizing data integrity issues that limit analytical or AI effectiveness
- Design and govern AI-assisted data quality processes including automated anomaly detection, deduplication, enrichment, and CRM/ERP data hygiene workflows.
- Enable self-service intelligence across RevOps by building AI-augmented tools and dashboards that allow operational leaders to surface insights without relying on analyst bandwidth.
AI-Powered Executive & PE-Level Reporting [Supporting Focus]
- Architect and deploy AI-driven reporting systems that automatically synthesize revenue performance, pipeline health, retention, and operational efficiency data into PE sponsor and C-suite-ready intelligence packages — eliminating manual report assembly.
- Leverage large language models (LLMs) and generative AI to produce dynamic, natural-language executive narratives that contextualize KPI movements, surface anomalies, and highlight risks and opportunities without requiring analyst intervention.
- Build AI-augmented dashboards and scorecards that go beyond static visualization — incorporating predictive signals, trend forecasting, and automated commentary that give executives forward-looking context alongside historical performance.
- Implement AI-powered anomaly detection and alerting within executive reporting pipelines, ensuring leadership is proactively notified of material changes to key metrics between reporting cycles.
- Partner with Finance and the SVP of RevOps to align AI-generated reporting frameworks with PE sponsor and board expectations, ensuring outputs are both trusted and audit-ready.
- Continuously optimize reporting AI models using stakeholder feedback loops, improving narrative accuracy, metric prioritization, and insight relevance over time.
YOUR PROFILE
- 7+ years of experience in a RevOps, Sales Operations, Business Intelligence, or technology strategy role — with at least 3 years of direct experience leading AI, automation, or digital transformation initiatives
- Demonstrated track record of building and executing AI/automation strategy within a business operations context, from roadmap through measurable deployment.
- Hands-on experience evaluating, implementing, and scaling AI tools (generative AI, ML-based forecasting, workflow automation, etc.) in a B2B SaaS or tech-driven environment.
- Strong understanding of revenue operations workflows across Sales Ops, Channel Ops, Order Ops, and related functions — with the ability to identify AI use cases that meaningfully reduce friction.
- Proficiency in BI and data visualization tools (Tableau, Power BI, Looker, or equivalent) and solid SQL skills to support analytical and executive reporting responsibilities.
- Exceptional communication skills, with the ability to translate technical AI concepts into business outcomes for executive and PE-level audiences.
- Experience working in a PE-backed or high-growth B2B SaaS environment strongly preferred.
FACTS FOR YOU
- Many possibilities to further develop your individual skillset
- Innovative and creative work environment with plenty of room for new ideas
- A structured onboarding phase with experienced colleagues
- Remote working and flexible working hours and a family-friendly environment
- Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees
INTERESTED?
