Manager Data Quality
- Mexico | Remote
About Paessler
At Paessler, we believe monitoring isn’t just about keeping the lights on it’s about enabling the future. Since 1997, our flagship product, PRTG Network Monitor, has empowered organizations to prevent downtime, reduce costs, and unlock performance across IT, OT, and IoT systems.
Today, more than 500,000 users in 190+ countries, including some of the world’s most iconic brand trust Paessler to keep their networks running smoothly so they can focus on innovation, growth, and competitive advantage.
Paessler is a high growth, highly profitable, well capitalized company backed by TurnRiver.
YOUR TASKS
We're seeking an experienced Manager to lead our Data Quality team. This is a unique opportunity to establish data governance standards and practices from the ground up. You'll create the framework that aligns with the overall vision, and lead a team of data quality professionals while partnering across the organization to ensure data integrity across all business-critical systems. Your key responsibilities are:
- Design and implement our company-wide data quality governance framework, policies, and standards
- Establish data quality metrics, KPIs, and reporting mechanisms to measure and communicate data health across the organization
- Create and maintain data quality documentation, including data dictionaries, lineage maps, and quality rules
- Develop processes for data quality issue identification, escalation, and resolution
- Foster a culture of data stewardship and accountability across the organization
- Collaborate with cross-functional leaders to prioritize data quality initiatives
- Own data quality across the Lead-to-Cash business process, ensuring accuracy and completeness from initial lead capture through revenue recognition
- Partner with Sales, Marketing, Finance, and Operations teams to understand data requirements and implement quality controls
- Conduct regular data audits and assessments of CRM, ERP, and Marketing Automation platforms
- Design and implement automated data validation rules, cleansing processes, and quality monitoring tools within business critical systems
- Partner with business enablement and GTM operations teams to train business users on data entry standards, quality expectations, and proper system usage
- Support data migration projects and system implementations with quality validation
YOUR PROFILE
Required Experience
- 4-6 years of professional experience in data management, data quality, or related fields
- 2-3 years of hands-on experience implementing enterprise-wide data quality programs
- Proven track record building data quality programs from scratch in fast-paced environments
- Deep expertise with the Lead-to-Cash business process and associated data flows
- Extensive experience working with CRM platforms (Salesforce preferred), ERP systems, and Marketing Automation tools (e.g., Marketo, HubSpot, Eloqua)
- 2+ years of people management experience
- Experience in SaaS or high-growth technology companies
Technical Skills
- Strong proficiency in SQL and data analysis tools
- Experience with data quality and data governance tools and platforms
- Understanding of data integration patterns and ETL/ELT processes
- Familiarity with data modeling concepts and master data management principles
- Knowledge of data privacy regulations and compliance requirements
Soft Skills
- Exceptional communication skills with the ability to translate technical concepts for non-technical audiences
- Strong stakeholder management and influence skills across all organizational levels
- Strategic thinking combined with hands-on execution capabilities
- Problem-solving mindset with attention to detail
- Change management experience and ability to drive adoption of new processes
FACTS FOR YOU
- We produce an excellent software that is loved by its users as shown by our 97% customer satisfaction rating, and is recognized worldwide as one of the best-known products in the area of network monitoring
- A great working atmosphere in an enthusiastic international team with flat hierarchies
- Innovative and creative work environment with plenty of room for new ideas
- You can rely on the team, spread all over the world and in Germany, and expect to be supported in your daily tasks
- You are employed by Paessler through our Employer of Record that supports our international employees
- The parent company Paessler GmbH in Germany is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 350 employees.
