Salesforce Administrator
- Austin, TX
We are looking for a Senior Salesforce Administrator to take ownership of our Salesforce ecosystem and help scale it as our business grows.
In this role, you'll design advanced automations and integrations, optimize our quote-to-cash processes with Revenue Cloud Advanced, and serve as the go-to expert for everything Salesforce — from architecture and data models to reporting and user support. You'll partner closely with cross-functional teams, drive change management best practices, and help shape how we leverage new Salesforce capabilities to support our continued growth.
YOUR TASKS
- Design and implement advanced Salesforce automation, including Flows, to streamline workflows and eliminate manual tasks
- Manage Salesforce integrations with other business-critical applications to create a cohesive technology ecosystem
- Maintain a deep understanding of Salesforce architecture, data models, and reporting capabilities to drive strategic recommendations
- Leverage Salesforce Revenue Cloud Advanced to optimize our quote-to-cash processes
- Build and deploy custom apps, components, and dynamic page layouts to enhance user experience and productivity
- Oversee Salesforce change management protocols, ensuring all updates and enhancements are thoroughly tested and deployed with zero downtime
- Create and maintain robust reporting and dashboards to provide data-driven insights that inform business decisions
- Serve as the subject matter expert and primary point of contact for Salesforce-related inquiries, troubleshooting, and user support
- Continuously evaluate new Salesforce features and functionalities, making recommendations to leadership on how to leverage them for maximum impact
YOUR PROFILE
- 5+ years of hands-on Salesforce administration experience, preferably in a B2B SaaS environment
- Extensive knowledge of Salesforce Flows, automation, and integration capabilities
- Proficient in CPQ constructs and architecture
- Demonstrated expertise in Salesforce data management, including imports/exports, and deduplication
- Excellent understanding of Salesforce change management best practices and deployment strategies
- Experience supporting end-users and providing technical solutions to complex business challenges
- Salesforce Administrator certification is highly desirable, along with additional certifications (e.g., Advanced Administrator, Platform App Builder, CPQ Specialist)
- Strong communication and collaboration skills, with the ability to effectively partner with cross-functional teams
- Passion for continuous improvement and a keen eye for identifying opportunities to optimize Salesforce processes and workflows
- Comfort with providing constructive feedback and pushing back on solutions that do not align with best practices
FACTS FOR YOU
- Many possibilities to further develop your individual skillset
- Innovative and creative work environment with plenty of room for new ideas
- A structured onboarding phase with experienced colleagues
- Flexible working hours and a family-friendly environment
- Permanent employment contract
- A great working atmosphere in an enthusiastic international team with flat hierarchies
- Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees
