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We’re looking for a Renewals Manager to support our global growth. This role balances two priorities: owning the renewals process with our strategic customers and being an administrative leader providing thoughtful management of a global renewals team.

Are you a strong communicator looking to grow your career in a fast-paced software renewals environment? We are looking to hire a Renewals Specialist to join our growing global team to support our customer growth and retention efforts.

Our Solutions Engineer serves as the technical expert and trusted advisor throughout the sales cycle, helping prospective customers understand how a company’s product, PRTG, can solve their business challenges. They work closely with sales teams to identify customer needs, deliver customized product demonstrations, and architect solutions that align with technical and business requirements. Our Solutions Engineers translate complex technical concepts into clear value propositions, collaborate with product and engineering teams to provide customer feedback, and ensure smooth handoffs from sales to implementation. If you are motivated by providing deep product knowledge, have strong communication skills, and thrive in consultative environments with a goal of guiding customers toward successful adoption of our product, this role may be a great match for you.